Privacy Policy

Who We Are

Promesse is an AI-powered wedding planning platform designed to simplify every step of your special day. Our website address is: https://promesse.uk.

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Comments

When you leave a comment on our blog or community posts, we collect the data you enter (name, email, website) along with your IP address and browser user agent string to help detect spam.

• An anonymized hash of your email address may be sent to the Gravatar service to check for an existing avatar. For details, see Gravatar’s privacy policy: https://automattic.com/privacy/.
• Once your comment is approved, your profile picture (if available) will be publicly visible next to your comment.

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Media

If you upload images to our site (e.g. for mood boards), avoid embedding location data (EXIF GPS) in the files. Visitors can download and extract any such metadata.

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Cookies

We use cookies to improve your experience:

• Comment Cookies: If you choose to save your details when leaving a comment, we store your name, email, and website in a cookie for one year.
• Login Cookies: Visiting our login page sets a temporary cookie (discarded when you close your browser) to check cookie support. Upon login, we set:
  • A two-day cookie to remember your session.
  • A one-year cookie for your screen display preferences.
  • If you select “Remember Me,” your session persists for two weeks.
  • Logging out removes these cookies.
• Post-Editing Cookie: When you edit or publish content, we set a one-day cookie containing the post ID—you’ll only see this when logged in to your account.

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Embedded Content from Other Websites

Articles or posts on Promesse may embed videos, images, or other content from third-party sites. That embedded content behaves as if you visited the third-party website directly: they may collect data about you, use cookies, and monitor your interaction with that content (including tracking you if you’re logged into their service).

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Who We Share Your Data With

• If you request a password reset, your registered IP address will be included in the reset email for security.
• We never sell or lease your personal data to third parties. Vendor inquiries and bookings are handled entirely within Promesse, and vendors only see the information you explicitly send to them.

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How Long We Retain Your Data

• Comments & Metadata: Retained indefinitely to expedite approval of any follow-up comments.
• User Profiles: All registered users can view, edit, or delete their personal information (except usernames). Administrators can also manage user data as needed for support or legal compliance.

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Your Rights Over Your Data

If you have an account or have left comments, you may:

• Request an exported file of all personal data we hold about you.
• Request that we erase any personal data we hold about you (excluding data we must keep for legal, administrative, or security reasons).

To exercise these rights, please contact us at [email protected].

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Where Your Data Is Sent

Visitor comments are checked through an automated spam-detection service (e.g., Akismet). No other automated third-party profiling or data sharing occurs without your explicit consent.

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If you have questions or concerns about our privacy practices, please reach out to us at [email protected].